Terms and conditions

These terms and conditions apply to customers located within Gibraltar who access www.tommyhilfigergibraltar.com ("Website"). Please read these terms and conditions carefully before accessing and/or ordering any goods from the Website.


These are the terms and conditions of Castle Marketing Group (Kids Fashion) Limited / Castle Marketing Group (Fashion) Limited, trading as Tommy Hilfiger Gibraltar, which are the companies that sell goods to customers on the Website.  If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions.


You should print a copy of these terms and conditions for future reference.


The Website is operated by Castle Marketing Group (Fashion) Limited and Castle Marketing Group (Kids Fashion) Limited, whose Head Office is situated at 2nd Floor Hadfield House, 3 Library Street, Gibraltar, GX11 1AA.

If you have any questions about the Website please contact Customer Services on mail@tommyhilfigergibraltar.com.


1. Select the goods you require from the Website and click 'Add to Cart';

2. Choose the quantity of goods you wish to purchase from Tommy Hilfiger Gibraltar (the default will be one (1) unit).

3. Review your basket making sure all specifications such as size and colour fit your requirements, then click "Proceed to Checkout";

4. If you are a new user you will need to enter an email address and create a user name and password. You must keep your username and password confidential as they allow access to your account. To continue setting up an account you will need to enter your personal details, invoice address (which must correspond with your payment card address).

5. Once you have set up an account, you will be directed to the (confirmation / collection / delivery options).

6. You will then proceed to the secure payment page where you may select the payment type and complete your order. Your payment will be collected from you by Castle Marketing Group (Kids Fashion) Limited, on behalf of Tommy Hilfiger Gibraltar.  Following the submission of your order, you will be sent an automated order acknowledgement to the email address provided.


A description and/or a photograph of the main characteristics of the products can be found on the product pages on the Website.


Prices for goods on the Website appear on the product pages.


Prices and offers may vary and may only be available for limited periods. All prices and offers are subject to availability and may be withdrawn or amended at our discretion.


Any personal information provided to us will be processed in accordance with our privacy policy.


You may pay by Mastercard, VISA, VISA Debit, VISA Electron, Maestro and most major cards. Please ensure if you are using a credit card that you provide the card holder's name as it is shown on the card, and the billing address corresponds as it appears on the card statement. Payment will be taken in Sterling (£), and if applicable, your card will be charged according to the exchange rate at that time.


Gift Cards cannot be used to purchase goods from www.tommyhilfigergibraltar.com.


Applicable laws require that some of the information or communications Tommy Hilfiger Gibraltar sends to you should be in writing. By accessing the Website, you accept that communication with Tommy Hilfiger Gibraltar will be primarily electronic through e-mail or notices posted on the Website. For contractual purposes, by accessing the Website you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that Tommy Hilfiger Gibraltar provides to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.


Tommy Hilfiger Gibraltar takes all feedback very seriously and aims to deal with complaints as quickly and effectively as possible.  For complaints relating to orders placed through the Website please email mail@tommyhilfigergibraltar.com To assist Tommy Hilfiger Gibraltar in dealing with your complaint, please detail all aspects of the complaint, your order number and your contact details.


Tommy Hilfiger Gibraltar reserves the right to revise and amend these terms and conditions from time to time. You will be subject to the terms and conditions that are in force at the time that you order goods from Tommy Hilfiger Gibraltar.